Help
Frequently asked questions
Everything you need to know about buying and selling on Rerobe.
What is Rerobe?
Rerobe is a marketplace for buying and selling pre-loved fashion in Nigeria. Give your wardrobe a second life.
How much does it cost?
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How do I sell an item?
Open the app, tap Sell, add clear photos, the brand, size, condition and price. We review new listings before they appear, usually within a day.
What is Buyer Protection?
An optional add-on at checkout. If an item never arrives or isn't as described, report it and we hold the seller's payment while we sort it out.
How does delivery work?
Choose a delivery option at checkout. The price is shown before you pay, and you can follow your order in the app.
When do sellers get paid?
Once the buyer confirms the order arrived as described, your earnings (after the selling fee) are paid to the bank account in your profile.
What is brand verification?
Sellers who run a fashion brand or boutique can verify it. Verified sellers get a badge that tells buyers they're dealing with a real business.
How do I contact support?
Email support@rerobe.com. We reply within one working day.